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Smart Hub Not Working

Cannot access apps, streaming services, or Smart Hub features

Fix Steps:
1
Check internet connection: Settings > General > Network > Network Status
2
Try wired connection if using Wi-Fi
3
Restart Smart Hub: Press Home > Settings > Support > Self Diagnosis > Reset Smart Hub
4
Re-enter Samsung account credentials after reset
5
Clear app cache: Hold app icon > Select Options > Clear Cache
6
Update apps individually from App store
7
Check Samsung server status online
8
Perform network reset: Settings > General > Network > Reset Network
9
Update TV firmware to latest version
Preventive Tip

Maintain stable internet connection. Regularly update apps and TV firmware.

References & Further Reading
These resources provide additional technical information and official documentation.

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